Write to us:
For any account related queries and service request
customersupport@rathi.com
For Non Resident Indian queries
nri@rathi.com
For any complaints or grievances.
grievance@rathi.com
Launch a complaint
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Click here to understand the process
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Get in touch:
For any queries, Call us on
1800 420 1004 (Preferred)(Toll free)
0291 666 1001 (Preferred)(Tolled)
1800 121 1003 (Toll free)
0291 711 7001
To become our Business Partner,
022 6281 3872
Call and Trade Desk numbers
022-6815-1515
022-6825-1515
| Details Of | Contact Person | Address | Contact No. | Email ID | Working hours when complainant can call |
|---|---|---|---|---|---|
| Customer Care | Kavita Mallick | ARIT PVT. LTD. , Plot # CYB-2, Cyber Park, Heavy Industrial Area,, Jodhpur - 342 003 . India | 0291 6661001 | customersupport@rathi.com | Office hour |
| Head of Customer Care | Mohammed Waseem | ARIT PVT. LTD. , Plot # CYB-2, Cyber Park, Heavy Industrial Area,, Jodhpur - 342 003 . India | 0291 710 5596 | Mohdwaseem@rathi.com | Office hour |
| Compliance Officer | Deepak Kedia | Express Zone, A Wing, 10th Floor, Western Express highway, Goregaon (East), Mumbai-400 063, Maharashtra | 022 62817191 | deepakkedia@rathi.com | Office hour |
| Chief Executive Officer (CEO) | Roop Bhootra | Express Zone, A Wing, 10th Floor, Western Express highway, Goregaon (East), Mumbai-400 063, Maharashtra | 022 62817771 | bhootraroop@rathi.com | Office hour |
| Principal Officer | Narendra Solanki | Express Zone, A Wing, 10th Floor, Western Express highway, Goregaon (East), Mumbai-400 063, Maharashtra | 022 62813853 | narendrasolanki@rathi.com | Office hour |
Level 1:
For Trading related queries contact our customer service at customersupport@rathi.com and for Demat Account related queries contact us at dpaccounts@rathi.com or call us on below number:
Call : D +91 0291 6661001
(Monday-Friday from 9:30am to 6:30pm)
Level 2:
If you do not receive a satisfactory response at Level 1 within 3 working days, you may write to us at grievance@rathi.com. For DP related queries/complaints email at dp@rathi.com or call us on below numbers:
Call : D +91 022 62817000- Extn: 7191
(Monday-Friday from 9:30am to 6:30pm)
Level 3:
If you still have not received a satisfactory response at Level 2 within 3 working days, you may contact our Compliance Officer (Mr. Deepak Kedia) at deepakkedia@rathi.com or call on below number:
Call : D +91 022 62817000- Extn: 7190
(Monday-Friday from 9:30am to 6:30pm)
Level 4:
If you have not received a satisfactory response at Level 3 within 7 working days, you may also approach our CEO (Mr. Roop Bhootra) at bhootraroop@rathi.com or call on below number:
Call : D +91 022 62817000- Extn: 7771
(Monday-Friday from 9:30am to 6:30pm)
| Names of the KMP | Designation | Contact No. | Email ID |
|---|---|---|---|
| Mr. Pradeep Kumar Gupta | Managing Director | 022-62817000 | pradeepgupta@rathi.com |
| Mrs. Priti Pradeep Gupta | Managing Director | 022-62817000 | pritigupta@rathi.com |
| Mr. Roop Kishor Bhootra | Whole-time Director | 022-62817000 | roopbhootra@rathi.com |
| Mr. Vishal Jugal Laddha | Whole-time Director | 022-62817000 | vishalladdha@rathi.com |
| Mr. Deepak Kedia | Compliance Officer | 022-62817000 | deepakkedia@rathi.com |
| Mr. Tarak Shah | Chief Financial Officer | 022-62817000 | tarakshah@rathi.com |
| Mr. Chetan Prajapati | Company Secretary | 022-62817000 | chetanprajapati@rathi.com |
| Mr. Priyank Sheth | Chief Information Security Officer | 022-62817000 | priyanksheth@rathi.com |
11th Floor, Times Tower,
Kamala City,
Senapati Bapat Marg,
Lower Parel,
Mumbai - 400 013 Registered Office:
Express Zone A Wing 10th Floor,
Western Express Highway,
Goregaon east,
Mumbai - 400063 Click Here to view our branch details.
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