Anand Rathi Share and Stock Brokers Limited.
Data For the month ending- FEBRUARY 2023
Sr. No.
Received
from
Carried
forward
from
previous
month
Receive d
during the
month
Resolved*
Total
Pending#
Pending at the
end of the
month**
Average
Resolution
time (in
days)
Pending
for less
than 3
months
Pending
for
more
than 3
months
1
Directly from
investors
04
43
43
04
NIL
NIL
15 days
2
SEBI SCORES
NIL
NIL
NIL
NIL
NIL
NIL
30 days
3
STOCK
EXCHNAGES
0
07
06
01
NIL
NIL
30 days
4
Other
sources
(if any)
NIL
NIL
NIL
NIL
NIL
NIL
30 days
5
GRAND
TOTAL
04
50
49
05
NIL
NIL
Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current
month divided by total number of complaints resolved in the current month.
Trend of monthly disposal of complaints
Sr. no.
Month
Carried
forward from
previous
month
Received
Resolved*
Pending#
1
APRIL 2022
09
81
76
14
2
MAY 2022
14
76
86
04
3
JUNE 2022
04
78
79
03
4
JULY 2022
03
67
63
07
5
AUGUST 2022
07
81
85
03
6
SEPTEMBER 2022
03
70
69
04
7
OCTOBER 2022
04
47
29
22
8
NOVEMBER 2022
22
70
16
76
9
DECEMBER 2022
76
34
76
34
10
JANUARY 2023
34
19
49
04
11
FEBRUARY 2023
04
50
49
05
GRAND TOTAL
180
673
677
176
*Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.
Trend of annual disposal of complaints
SN
Year
Carried
forward from
previous year
Received
Resolved**
Pending##
1
2018-19
02
492
483
11
2
2019-20
11
652
580
83
3
2020-21
83
1113
1182
14
4
2021-22
14
1066
1014
66
5
2022-23
180
673
677
176
Grand Total
290
3996
3936
350
** Inclusive of complaints of previous year resolved in the current year.
## Inclusive of complaints pending as on the last day of the year.
